company logo
Help Center
    • 日本語
  • Go to Creator Services
  • Contact us
  • 日本語
FAQ
  • Getting started with Creator Services from Zaiko
    • Beginner's Guide
  • User Guide
  • FAQ
    • Profile / Microsite / Creator Hub
    • Event creation
    • Ticket creation
    • Stream creation
    • Other
  • Release notes
    • New Release
  • Purchaser
      Back to home
      1. Help Center
      2. FAQ
      • Getting started with Creator Services from Zaiko
        • Beginner's Guide
      • User Guide
      • FAQ
        • Profile / Microsite / Creator Hub
        • Event creation
        • Ticket creation
        • Stream creation
        • Other
      • Release notes
        • New Release
      • Purchaser

      FAQ

      Frequently asked questions

      Profile / Microsite / Creator Hub

      • I can't register my bank information
      • How do I set up my Google Analytics and Meta Pixel?

      Event creation

      • The artist/venue I'm searching for doesn't display in the results

      Ticket creation

      • Sample image of real-world event tickets
      • I want to make staff tickets for my streaming event
      • I want to extend my sale (I can't extend my sales period)
      • I want to remove a ticket or stream
      • When can my fans use convenience store payments?
      • I want to assign entry numbers or seat numbers
      • How can I sell goods or services with my tickets?
      See more

      Stream creation

      • I want to do a stream test
      • I want to upload a video file for my VOD event
      • Recommended settings for live streaming
      • I think my stream is going to be longer than expected
      • How do I stream on the day of my event?
      • I want to swap out the video file for the archive period of my live stream
      See more

      Other

      • Can I send emails to ticket purchasers from my event?
      • Troubleshooting
      • How do I see who bought tickets for my event?
      • What is the URL for the cancellation policy?
      • How can I promote my next event?
      • How to create a rental video
      See more
      Creator Services Help Center
      • Go to Creator Services
      • Contact us