Contact Zaiko to change the video file during the archive period. Please keep in mind that support is available during weekdays from 10:00 to 19:00 JST.
Please confirm the delivery specifications below and contact us via the form or chat. Please note that it may take 3~5 business days to complete the replacement
| Standard Audio | HD Audio | |
| Approximate size | Approx. 10GB | Approx. 10GB |
| Video standard | MP4 | MP4 |
| Video Codec | H.264 | H.264 |
| Resolution | 1920×1080 | 1920×1080 |
| Video bitrate | Approx. 5000~10000kbps | Approx. 5000~10000kbps |
| Video frame rate | 30fps | 30fps |
| Scanning method | Progressive | Progressive |
| Audio Codec | AAC-LC | AAC-LC |
| Number of channels | 2ch (stereo) | 2ch (stereo) |
| Audio bitrate | up to 192kbps | 256〜320kbps |
| Sample rate | 48kHz | 48kHz |
Handover method
Please upload your file to Google Drive and send us the URL. Be sure to change the access settings of the file to give editor or content manager rights to anyone with the link when you share the URL.